How to read your Entergy bill

We are always working to improve our customers' experience. The Entergy bill's user-friendly and colorful layout enables you to find all the important information on your bill. Charts and graphs give you the ability to track your energy usage. Definitions of line items have been added so that you can clearly understand the different parts of your bill.

Please select your utility:

• Entergy Arkansas
• Entergy Louisiana - Rate Code "LA"
• Entergy Louisiana - Rate Code "GS"
• Entergy Mississippi
• Entergy New Orleans
• Entergy Texas

Frequently Asked Questions

• 1. Where can I find more information to help me understand my bill?
  • Select your utility company from the list above to understand the different parts of your bill.
• 2. What are Terms & Definitions?
  • This section of your bill is where we have defined each of the line items on your bill. They are color coded and align with the “Current Charges” section to the left. Not all line items will be present on your bill. For a full list of terms & definitions, you can visit www.entergy.com/bill, select your utility company, and scroll to the bottom of the page.
• 3. What does the weather information mean on my bill?
  • This section provides information on how the temperature of your last billing period compared with your current billing period. This may provide insight if your bill was higher or lower than expected.
• 4. I am a new customer. I received my first bill and noticed that I do not have a message regarding weather data. Why is that?
  • If you are a new customer, your first bill will not include weather data because there is no previous bill to compare to your current bill. You should see this information on your following month’s bill.
• 5. I have a Deferred Payment Arrangement on my account, where can I find what I owe?
  • This information is now provided on the back page of your bill near the Total Amount Due section.
• 6. I noticed there are new payment options on my bill, how can I find out more information about these?
  • You can visit www.myentergy.com. Payment options are provided at the bottom.
• 7. What is the colorful circle graphic on my bill?
  • This is a color-coded breakdown of your charges with an explanation of each item on the back of your bill.
• 8. How can I tell if my meter reading was estimated?
  • There will be a red box indicating this in the "Meter Reading" section on the back page.