Entergy Mobile Terms and Conditions for Text Messages Providing Alerts and Notices
You have subscribed and expressly consented to receive SMS alerts and notifications on your mobile telecommunications device from one of the Entergy utilities for purposes of providing you notices and/or alerts regarding your account. You acknowledge, understand and agree as follows:
Message and frequency depends on user. Message and Data rates may apply. These would be charged by, and be payable by you to, your mobile service provider.
You acknowledge, understand and agree that Entergy shall not be held liable for any delays in the receipt of our text message to you, as its delivery is subject to effective transmission from your mobile service provider. In addition, if you decide you no longer want to subscribe, you shall text STOP to 368374 to cancel.
Content may not be available on all carriers. Participating carriers include: ACG, ALLTEL/AWC, AT&T Mobility, Boost, Cincinnati Bell, Rural Carrier Groups, Sprint, Tier 2/3 Group, T-Mobile/Metro PCS, U.S. Cellular, Verizon Wireless, Virgin Mobile. Data obtained by Entergy from you in connection with our providing you the text messages as described above may include your cellular number, the name of your mobile service provider, the date, time and content of the text messages we send you, and other information required/provided in the text message sent by you to us. We may use this information to contact you, update your account, and to provide the text messages you have requested.
During major events, text messages may not be available for affected areas. Certain features may require equipment upgrade for viewing.
If you have any questions regarding the above terms or the types of text messages to be received by you as described above, text HELP to 368374 for information; or contact us at 1-800-368-3749; or send an email:
These services are provided by your electric utility, Entergy Arkansas, LLC, Entergy Louisiana, LLC, Entergy Mississippi, LLC, Entergy New Orleans, LLC or Entergy Texas, Inc.