The 2010 Low-Income Customer Assistance Progress Report* is dedicated to the
thousands of generous and caring individuals who support The Power to Care program.
In this report you will hear from some of the real people whose lives you have
touched. Each of their stories is unique, but one thing they all share in common
is when they were in need of a helping hand, you extended yours. Thank you.
You will also read about Entergy's Low-Income Champions and partner agencies
whose collective efforts are the heart and soul of Entergy's Low-Income Customer
Assistance Initiative which was launched in 1999 to help impoverished
individuals and families lead better quality lives through asset-building
programs, energy efficiency and weatherization projects, community grants and
investments and bill payment assistance.
Entergy's employees and retirees have volunteered countless hours to building
and weatherizing homes; distributing fans, air conditioners and blankets;
counseling working-poor families on the Earned Income Tax Credit (EITC); meeting
with community service organizations to pursue programs benefiting low-income
citizens; and lobbying for increased federal funding for the Low Income Home
Energy Assistance Program (LIHEAP) and Weatherization Assistance Program (WAP).
Throughout this report, you'll see how Entergy has been part of a powerful
coalition of caring during 2009. You'll also find ways you can continue to make
a crucial difference in the lives of low-income relatives, friends, neighbors
and co-workers through times of financial emergency.
*Note: This report was produced and paid for through Entergy
Corporation's shareholder funds.